Legal

Privacy Policy

Effective date: April 1, 2026 · Holistica House · El Monte, CA

Overview

Holistica House ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at holisticahouse.com or use our services, including class bookings, events, and communications.

By using our website or services, you agree to the practices described in this policy. Please read it carefully.

Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number when you book a class or sign up for our list
• Payment information when you purchase a class or membership (processed securely through our payment provider)
• Class preferences and wellness goals you share with us
• Messages and communications you send us

We also automatically collect certain technical information when you visit our website, such as your device type, browser, IP address, and pages visited. This helps us improve your experience.

How We Use Your Information

We use your information to:

• Process and confirm your class bookings and payments
• Send booking confirmations, reminders, and schedule updates
• Communicate with you about your account or inquiries
• Send marketing emails or texts if you have opted in (you can opt out at any time)
• Improve our website, services, and class offerings
• Comply with legal obligations

Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information only with:

• Trusted service providers who help us operate our business (e.g., booking software, payment processors, email platforms) — these parties are bound to keep your data secure
• Law enforcement or government agencies when required by law

Cookies

Our website uses cookies — small text files stored on your device — to improve performance and understand how visitors use our site. We use necessary cookies (required for basic functionality), analytical cookies (to understand traffic patterns), and marketing cookies (if you've opted in to communications).

You can adjust your browser settings to refuse or delete cookies at any time. Note that disabling some cookies may affect website functionality.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt out of marketing communications at any time by clicking "unsubscribe" or contacting us directly

Third-Party Links

Our website may contain links to third-party websites (such as booking platforms or social media). We are not responsible for the privacy practices of those sites and encourage you to review their policies.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Your continued use of our website after any changes indicates your acceptance of the updated policy.

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